Frequently Asked Questions
How long does shipping take?
Most orders ship within 1–3 business days and arrive within 7–15 business days depending on your location. Tracking information will be emailed to you once your order ships.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders. No minimum required.
What is your return policy?
We accept returns within 30 days of delivery for items in original, unused condition. To start a return, please contact us at support@pickleyprovider.com with your order number.
Are your paddles USAPA approved?
Some of our paddles are USAPA approved for tournament play — those are noted in the product description. If you're playing recreationally, any of our paddles will work great.
Can I use a discount code?
Yes! New customers can use code WELCOME10 at checkout for 10% off their first order. Discount codes can be entered in the cart or at checkout.
How do I contact you?
You can reach us anytime through our Contact page or by emailing support@pickleyprovider.com. We aim to respond within 1–2 business days.